Is digital accessibility a matter of compliance or a commitment to inclusivity? The California Franchise Tax Board's (FTB) certification, effective July 1, 2023, signifies a dedication to making its online resources accessible to all, ensuring that every Californian can access essential tax services regardless of their abilities.
The FTB's website, as of the specified date, is designed, developed, and maintained with accessibility in mind. This commitment aligns with a series of crucial legislative directives, underpinning the FTB's dedication to providing equitable access to its digital infrastructure. The certification underscores the FTB's proactive approach to ensuring that its online platforms are usable by individuals with disabilities, thus adhering to the spirit and letter of the law.
The foundational principle governing these practices lies in California Government Code sections 7405, 11135, and 11546.7, guiding the FTB's digital operations. This framework defines the standards for accessibility, ensuring that web content is perceivable, operable, understandable, and robust. The FTB's adherence to these guidelines guarantees that individuals with visual, auditory, motor, or cognitive impairments can independently navigate and interact with the website, effectively managing their tax obligations and accessing pertinent information. These requirements are not merely technical specifications; they are fundamental principles that shape the user experience, promoting inclusivity and ensuring that all Californians can interact with the state's tax system effectively.
The significance of the FTB's accessibility efforts extends beyond compliance. The accessible technology program is a collaborative initiative, fostering a more inclusive digital environment. It encourages ongoing improvements, incorporating feedback from users and incorporating best practices in web accessibility.
Taxpayers can easily fulfill their obligations and access vital resources. The FTB website offers an array of online services including filing returns, making payments, and checking the status of refunds. It also provides access to various forms and publications, ensuring that taxpayers have the information they need at their fingertips. The portal is available to individuals, businesses, and tax professionals, offering personalized access to tax account information and resources through the "MyFTB" online portal.
The history of the Franchise Tax Board dates back to 1929, when the California State Legislature established the office of the Franchise Tax Commissioner to administer the state's bank and corporation franchise tax act. The function has since been transferred and the board has evolved significantly over time. In 1950, the office of the Franchise Tax Commissioner was abolished, giving way to the modern-day Franchise Tax Board.
One of the many helpful tools the FTB provides is CalFile, a free service that enables Californians to file their state tax returns online and receive faster refunds. This demonstrates the state's commitment to modernizing tax administration, making it easier and more convenient for taxpayers to meet their obligations. Furthermore, the FTB actively collaborates with partner agencies like the Board of Equalization, the California Department of Tax and Fee Administration, the Employment Development Department, and the Internal Revenue Service (IRS) to offer taxpayers a coordinated and efficient tax experience.
In addition to its internal initiatives, California has partnered with the IRS to give taxpayers the ability to file their federal tax returns for free using the IRS's new Direct File tax tool. This collaboration seeks to simplify the tax process further and provide more options for taxpayers to comply with their federal obligations.
The following information about the Franchise Tax Board's online services, including filing returns, making payments, and checking refunds, is available through MyFTB accounts. The board also offers guidance on various topics, including online services.
The following table shows key information regarding the California Franchise Tax Board's online services:
Feature | Description | Benefit |
---|---|---|
MyFTB Account | Online portal for individuals, businesses, and tax professionals. | Secure access to tax account information and services. |
File a Return | Online filing options for personal income tax returns. | Convenient and paperless filing. |
Make a Payment | Online payment options for various tax obligations. | Easy and timely payment processing. |
Check Refund Status | Track the status of state income tax refunds. | Transparency and real-time information. |
Forms and Publications | Access to tax forms, publications, and resources. | Informed decision-making and compliance. |
CalFile | Free online service for filing state tax returns. | Fast refunds and ease of use. |
Direct File Tax Tool | Partnering with the IRS to provide ability to file federal tax return for free. | Simplify the tax process |
Popular Topics | Links to various tax-related topics. | Guidance and support for various tax-related issues. |
Online Services | Variety of services available online. | Seamless interaction for users with all needs. |
Partner Agencies | Collaborations with agencies like IRS. | Efficient processing and information access. |
News and Updates | Latest tax-related news. | Timely information and updates. |
For more information, visit the California Franchise Tax Board's official website.


